Solutions for Communications and Collaboration
Unified communications solution - MS Exchange email, VOIP, calendars - across a variety of devices
Hosted Enterprise Exchange and Collaboration for Business
A secure and reliable Cloud-based email platform for your business can make all the difference in your communications. A Microsoft Exchange® lets organizations big and small reap the benefits of using Exchange in conjunction with Outlook, without having to invest in the costly infrastructure. Share your calendars, contacts, setup complex mail setups and use your BlackBerry or iPhone!
Hosted Exchange is a great alternative to running email servers locally in the office or managing the platform yourselves. Our Enterprise-based Exchange allows you to manage your email accounts and setup from a control panel and not have to worry about managing backups, data recovery, and making sure its available 24x7.
Email and data is stored on Cylliance’s Cloud platform (distributed infrastructure), providing redundancy, security and fast connectivity from wherever you are. This allows users to access their email, calendar, contacts and shared files by a variety of means, including Outlook®, Active Sync and Outlook Web Access (OWA), which are all provided.
Benefits of hosted Exchange
Email is at the heart of business communication, and almost no business functions without it. However, many small businesses are not only using unsophisticated email systems with limited functionality, but are also spending far too much time and money maintaining them. By contrast, hosted Exchange delivered from the Cloud provides feature-rich, business-class email, but with simplicity, clarity, low costs and without a lengthy set-up process.
Hosted Exchange has a number of key benefits:
- Value for money
- Simple alternative to in-house deployments
- Performance
- Reliability
- BlackBerry, iPhone and Windows Mobile Integration
- MS Outlook 2010 or 2007
Hosted BlackBerry, iPhone and Windows Mobile Services
We offer the BlackBerry wireless solution as a fully integrated enhancement to our Hosted Microsoft Exchange Service. This gives mobile employees the ability to access calendars, receive meeting requests and reminders, task reminders and other messages generated by Exchange's groupware functions, as well as building a single mailbox for all messages, both wireless and landline. All you need is a BlackBerry from your mobile provider, and you can enable BlackBerry on your Exchange account.
Our Support Team
We recognize the importance of good customer support for our partners. Our support teams operate around the clock and your questions and problems will always be dealt with by the same team - encouraging continuity of support and an understanding of your business and its needs. Our support 'pods' replace the standard second and third line support model with small, highly skilled operational teams. This encourages knowledge sharing, transfer of skills and
File Sharing and Collaboration
Securely Store and Collaborate on Company Documents and Data
Ensuring data is secure but also accessible to all of your colleagues, partners, co-workers and customers is a difficult task. Cylliance offers three methods for distributing and sharing content, giving you options dependent on the type of data and collaboration requirement.
Businesses around the world need to share data - corporate documents, contracts, software… the possibilities are specific to your business. Until now, sharing between users in the same office has been easy via a basic file server or a shared NAS drive. However, more people are working remotely, data sizes are increasing, and businesses need to share large amounts of data outside of their organization. Cylliance's collaboration from the Cloud solves these issues.
SharePoint Services
SharePoint collaboration services provide an always-available place via your web browser to share documents, project plans, ideas, contacts, announcements, calendars and anything else your team needs. You can add internal and external users and access from anywhere. This is an excellent option for sharing and collaborating with Microsoft Office and associated document types. SharePoint also supports versioning, which can help ISO certified businesses track document workflows.
Hosted File Server
An alternative to a NAS box or office file server. A hosted file server is delivered securely from Cylliance's data center and provides exactly the same experience as having the file server in your office. The only difference is that it can be accessed anywhere by anyone you wish to grant security clearance to, and we provide backup, security and archiving for your data so it will never be lost.
Unified Communications & VOIP
Business Phone and Voice Services Delivered from the Cloud Anywhere You Are
A hosted VOIP (Voice Over IP) phone system replaces expensive phone systems, installation, handsets, and numbers with a simple, cost-efficient alternative. Cylliance provides a powerful phone system, hosted in the Coud, which is available to use on a monthly subscription basis. Each user can use a smartphone, mobile phone or handset which just needs access to the Internet to allow you to access features such as voicemail, forwarding, and more, all from your control panel.
VOIP is a means of carrying telephony signals - in other words, carrying phone calls and services - across digital internet networks. In terms of basic usage and functionality, VOIP is not too different to traditional telephony, and a VOIP-enabled telephone works exactly like a 'normal' one. However, VOIP has a number of other advantages, such as cost, ease and future proofing.
The adoption of VOIP technology has typically been driven by the lower costs of IP telephony over traditional methods - a powerful incentive for most businesses. However, hosted VOIP from Cylliance not only brings you lower costs, but gives you a whole host of other benefits as well. It is the perfect complement to our other Cloud services, giving you comprehensive access to an affordable, mobile, scalable, state-of-the-art business infrastructure on demand.
Straightforward Benefits
VOIP's low call tariffs have in themselves been enough to make most new and many existing businesses switch from a traditional telecommunications infrastructure, but what other reasons might a business have for switching to hosted VOIP...?
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Easy and inexpensive
Allows you to get up and running without requiring expertise or capital expenditure - instead you pay only fixed, transparent monthly rates.
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Advanced
Take advantage of VOIP's advanced functionality to ensure that you never miss a call. You can setup call forwarding, hunt groups, voice menus and more!
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Scalable
Choose a pay as you grow model that suits your needs, and that can grow seamlessly in harmony with your business.
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Location-independent
Allow employees to be integrated into the company's phone system from anywhere that has broadband or 3g access - from home, office or abroad.
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Supported
Free yourself from the headache of having to support a physical communications infrastructure - its now software based and managed in the Cloud.