Solutions for Telcos and Hosting Companies

Providing tactial Cloud-based IT services to cement into your product portfolio
Any large data center-based business such as a telecommmunications company, mobile operator or web-hosting business is geared towards standardization and volume-based subscription revenue. As the Cloud begins to offer more higher-margin options, how do you quickly act, become more nimble and integrate easily without the headache of having to make large-scale changes to the business? 
 
As a telecommunications business or web hosting provider moves to Cloud computing, challenges in the way services are billed, supported and delivered arise. Cylliance works very closely with providers, allowing them to use the platform to deliver services seamlessly to their customers.

Services Available
Cylliance offers a number of services that can be implemented indvidually to compliment your existing product set, or bundled and marketed to fit in with your product scope. The full list of services can be provisioned on demand, and initiated and managed via our enterprise level interfaces or API. 

Billing and Customer Management
Create a single consolidated invoice aggregating many different services. Construct plans, set resource limits and upgrade limits. Allow customers to add resources to a base plan. Define your own resources and upgrade paths. Bill any type of product or service and set work flows to accept online orders and invoice services that are delivered manually (e.g. professional services). Receive automated payments and input manual payments. Apply payments to customer invoices automatically or manually or integrate with your own existing platform.

Integration
Using the API or interfaces, providers have been able to deliver tactical services such as virtual server infrastructure, hosted Exchange and hosted desktops and integrated them into their existing control panels and interfaces. This gives our partners a chance to test the market without the capital investment or disruptive process changes while keeping the customer and their value.

Private Cloud
For larger entities looking to use the management and provisioning engines but who would like to deploy services in their own data centres, our private Cloud option is perfect. 
 
Benefits:
  • No capital outlay
  • Fast and nimble turn around
  • Start offering complimentary services to existing ones
  • Lower customer attrition, improve margin
  • Scalable infrastructure on tap
  • Billing and Customer management
  • Global footprint for your markets